If you’re sure there has been a power cut in your area, you need to get in touch with the network distributor. Report a power cut Enter your postcode to begin reporting your issue. Incentive on Connections Engagement (ICE) Submission, Electric Vehicles & Electrical Energy Storage (EES), Distribution Business Plan Supporting Annexes, Network Innovation Allowance (NIA) Reports, Connections, Use of System and Metering Services, Policies, Procedures and Specifications: Documentation, WPI Report - The Future of Community Energy, Moving your Existing Connection Point & Meter, Other Connection Providers (You Have a Choice), Requesting a Meter Point Administration Number, Self Determination of Point of Connection, Distributed Generation SP Distribution Heat Maps Terms, Distributed Generation SP Manweb Heat Maps Terms, Incentive on Connections Engagement (ICE), Our RIIO-T2 Plan and the Changing Energy System, Substation Modernisation and Reinforcement, Kaimes Substation 275 kV Switchgear Replacement, Kincardine Substation Switchgear Replacement Project, XS overhead line route - Major Refurbishment, XP Route 275 kV OHL Modernisation Project, XD, XK, XM, XN 275 kV overhead line route refurbishment, Blackcraig and Margree Wind Farm Connection, Investment in North Shropshire Electricity Network, Statutory Consultation Stage November 2017, Previous Consultations - Stage One Consultation, Application for Development Consent Order, SP Energy Networks Call for Innovation Project Partners, Activities Report of the Audit & Compliance Committee. You can also call 105 if you spot damage to electricity power lines and substations that could put you, or someone else, in danger. Summary: Then try and remain calm. There’s been a power cut in my area, what should I do? The other reason for a lack of electricity is a power cut in your area. Call 105 from your mobile or landline and the telephone service can direct you to the distributor emergency line. Are the street lights on outside? If you weren’t told about a planned power cut, let us know now. Planned power cuts happen for safety reasons so that we can work safely on the network to carry out necessary work such as upgrades and maintenance, ensuring we always keep your power on. You can call 105 to report or get information about power cuts in your local area. Who your distribution network operator is depends on where you live in the country. These are all questions you might be asking yourself when the power goes down. You may need a copy of your bill with your supply number on it. Call us to switch your energy supplier for free! However, it depends on the reason for the power cut. And how do I find out more about what is going on? If they are, then it’s probably a problem with something in your house. eleanor, Switch-plan helps you find the best energy deal and switch electricity and gas supplier faster than ever. We're responsible for keeping the lights on in the North East of England, Yorkshire and northern Lincolnshire. Click here to read more about our cookies policy. Call 105 to report a power cut. As mentioned above, power cuts are infrequent these days and when they do happen they tend to be quickly sorted out. If you already know who your local distribution network operator is, contact them directly on using the details below. Do not call your electricity supplier. Power Cuts List; Power Cuts List. Distribution network operators are responsible for restoring power to your homes and businesses. A planned power cut, unlike an unexpected (unplanned) power cut is one we can notify you about in advance, to help you plan your time with advice. This usually happens when you overload a system or a fault happens. Power Cut in Your Area? Very rarely they will last up to a few hours or even overnight but this is only in extreme circumstances. If you have neighbours who are vulnerable and it is safe to do so, you should also check on them. Find out if we are working on an issue in your area at the moment.

With so many appliances in our homes switched on all the time, when the power goes you may need to think about some of them. Use our power cut checker to keep updated. Complete the form with details of the issue and we'll log it to ensure it's looked into as soon as possible. You can also call 105 if you spot damage to electricity power lines and substations that could put you, or someone else, in danger. If there’s a serious immediate risk, you should call the emergency services too.

Have any of your neighbours got power? How to report a power cut. And how do I find out more about what is going on? Is there a power cut in my area? These days they tend to be quick, with power coming back on within an hour on most occasions. If there’s a power cut in your area, simply call 105 for free. Sometimes power cuts do happen, but when they do, we’re ready to restore your electricity as soon as possible. If they are, it’s a problem with the localised power supply and you’re experiencing a power cut. Find out what to do and who to contact. Written by National Grid, National Grid ESO and the electricity supplier that you pay your bill to, aren’t responsible for restoring power to your home. Call us if you need to know more about power cuts, Free service - Available Monday to Friday from 9am until 7pm. What to do if there’s a power cut in your area 1 Make sure any appliances are switched off Things like hair straighteners and irons might switch on once the power comes back. Complete the form with details of the issue and we'll log it to ensure it's looked into as soon as possible. Use our power cut checker to keep updated. Things like hair straighteners and irons might switch on once the power comes back.


They’ll be able to give you a better idea of how long the power cut might last. At National Grid ESO we move high-voltage electricity around the country and pass it to distribution network operators who then reduce the voltage and distribute electricity to homes and businesses around the country. Call your network distributor to find out what the problem is and get more information. Power Cut in Your Area? Please enter a valid full or partial postcode. If there’s a serious immediate risk, you should call the emergency services too. By continuing to navigate our site, you agree to our use of cookies. While Great Britain’s electricity system is very reliable, power cuts happen for a variety of reasons. There are other occasions where incidents happen during works that result in localised incidents. X What do I do if there’s a power cut in my area? If the power cut continues, you might want to check on your neighbours, especially if they are elderly or ill. For more safety advice visit the Power Cut 105 website. Distribution network operators in the UK Call 105 or use the 105’s online postcode checker to find out who your distribution network operator is. There’s a power cut in my area – what do I do now? We're responsible for keeping the lights on in the North East of England, Yorkshire and northern Lincolnshire. Try and keep a torch handy or use the light on your phone to get somewhere safe in your home, locate family members and make sure everyone is safe and secure. While your network distributor will probably already know about the outage, it’s always a good idea to let them know. You can call 105 to report or get information about power cuts in your local area. Who do I tell? © 2020 Scottish Power Ltd. All rights reserved. Affected Areas: EH107, EH10, EH13 View details on map. Keep an eye on frozen food as if it defrosts you may not be able to freeze it again, If safe, unplug sensitive electrical appliances like TVs and computers at the plug as power surges from returning power can cause damage, If outside, stay away from any downed power lines as these may still be live, If you keep any pets such as fish or reptiles that need a constant temperature then you may need to take some action, Having a battery powered radio in the house. These are all questions you might be asking yourself when the power goes down. Then you just need to wait until the power comes back on. Planned power cuts happen for safety reasons so that we can work safely on the network to carry out necessary work such as upgrades and maintenance, ensuring we always keep your power on. As such, it is most likely to occur when you turn on a light or appliance.

2 Call 105 to report a power cut to your distribution network operator. You also need to think about your appliances, and how you might need to manage them while the power is out.

Generally the power goes out in your home for one of two reasons. This can happen when: If the power has gone out in your home and it’s not your fuses, then check to see if the streetlights or your neighbours’ lights are out too. For whatever reason it has happened, a power cut can range from being an inconvenience to a minor disaster, so here’s what you need to know. You can also find out who your distributor is online (if you still have web access on your phone).